Suppliers on Shopoo follow a 14-day return policy for undamaged / unworn goods. This means the item must be returned to the supplier within 14 days of the time it is received by the end customer. Some Suppliers don’t accept returns because of Print on Demand products.
In general, you (or your customer), is responsible for the shipping cost of the return.
When a customer requests a return from your site, you can instruct them to return the item directly back to the supplier by sending us the message on Live Chat.